Our Commitment to Transparency and Growth
Our Commitment to Transparency and Growth
Our Commitment to Transparency and Growth
At Havenwood Academy, we believe in open communication and continuous improvement.
We understand that choosing a treatment center for your child is a significant decision, and you may have questions or concerns, especially given some of the media coverage about youth treatment programs. We want to address these concerns directly and share our commitment to providing safe, effective, and compassionate care.
Addressing Specific Concerns
In our commitment to transparency, we want to address some claims and incidents that have been raised:
Claim
Havenwood and similar programs are bad actors who constantly break the rules or mistreat students. The state must keep them under constant surveillance to track misconduct, and its efforts are insufficient.
RESPONSE
The state does not "catch" Havenwood violating rules. We self-report every incident, infraction, or treatment mistake. We are not under constant surveillance by regulators. Instead, we promptly inform state authorities whenever a mistake occurs and take steps to improve our processes and program.
Claim
Havenwood and similar programs are bad actors who constantly break the rules or mistreat students. The state must keep them under constant surveillance to track misconduct, and its efforts are insufficient.
RESPONSE
The state does not "catch" Havenwood violating rules. We self-report every incident, infraction, or treatment mistake. We are not under constant surveillance by regulators. Instead, we promptly inform state authorities whenever a mistake occurs and take steps to improve our processes and program.
Claim
Havenwood and similar programs are bad actors who constantly break the rules or mistreat students. The state must keep them under constant surveillance to track misconduct, and its efforts are insufficient.
RESPONSE
The state does not "catch" Havenwood violating rules. We self-report every incident, infraction, or treatment mistake. We are not under constant surveillance by regulators. Instead, we promptly inform state authorities whenever a mistake occurs and take steps to improve our processes and program.
Claim
Havenwood and similar programs are bad actors who constantly break the rules or mistreat students. The state must keep them under constant surveillance to track misconduct, and its efforts are insufficient.
RESPONSE
The state does not "catch" Havenwood violating rules. We self-report every incident, infraction, or treatment mistake. We are not under constant surveillance by regulators. Instead, we promptly inform state authorities whenever a mistake occurs and take steps to improve our processes and program.
Claim
Havenwood has a large number of "critical incident" reports, which suggests the program is abusive or negligent and that regulators aren't doing their job.
Claim
Havenwood has a large number of "critical incident" reports, which suggests the program is abusive or negligent and that regulators aren't doing their job.
Claim
Havenwood has a large number of "critical incident" reports, which suggests the program is abusive or negligent and that regulators aren't doing their job.
Claim
Havenwood has a large number of "critical incident" reports, which suggests the program is abusive or negligent and that regulators aren't doing their job.
Claim
Havenwood lobbied to legalize certain non-injurious physical restraints, arguing that they are an appropriate disciplinary tool.
Claim
Havenwood lobbied to legalize certain non-injurious physical restraints, arguing that they are an appropriate disciplinary tool.
Claim
Havenwood lobbied to legalize certain non-injurious physical restraints, arguing that they are an appropriate disciplinary tool.
Claim
Havenwood lobbied to legalize certain non-injurious physical restraints, arguing that they are an appropriate disciplinary tool.
Claim
Havenwood is merely a rebranding of a closed program called Integrity House.ciplinary tool.
Claim
Havenwood is merely a rebranding of a closed program called Integrity House.ciplinary tool.
Claim
Havenwood is merely a rebranding of a closed program called Integrity House.ciplinary tool.
Claim
Havenwood is merely a rebranding of a closed program called Integrity House.ciplinary tool.
Claim
Criticism from organizations like Breaking Code Silence and bad reviews from former clients prove that Havenwood is neither legitimate nor effective.
Claim
Criticism from organizations like Breaking Code Silence and bad reviews from former clients prove that Havenwood is neither legitimate nor effective.
Claim
Criticism from organizations like Breaking Code Silence and bad reviews from former clients prove that Havenwood is neither legitimate nor effective.
Claim
Criticism from organizations like Breaking Code Silence and bad reviews from former clients prove that Havenwood is neither legitimate nor effective.
2022
Staff Violation
In 2022, we faced a significant challenge when an employee violated our trust and policies.
Our staff suspected inappropriate behavior between an employee and a student, confirmed by security footage showing the employee allowing a teen to use his vape pen. Despite our rigorous hiring process, this individual proved unfit for their role. We immediately terminated the employee, reported the incident to authorities, and requested criminal charges to prevent working with the youth.
Our commitment to student safety outweighed any concerns about potential negative press.
2018
Horse Trough/Zip Tie Incident
A 2018 incident during an equine therapy session challenged our policies and led to significant changes.
An equine specialist contractor acted outside our guidelines when responding to a dysregulated student who had injured a staff member. The contractor’s unauthorized actions, including physical restraint and inappropriate use of equipment, violated our policies. We immediately self-reported the incident to authorities, suspended involved parties, and fully cooperated with the ensuing investigation. While no criminal charges were filed, we used this deeply troubling event as a catalyst for growth.
This incident prompted us to implement stronger safeguards, resulting in no recurrence of such behavior.
Our Approach
01
/
03
Our Approach to Care and Safety
Healing through trust and respect.
At Havenwood, we specialize in helping young women who have experienced significant early childhood trauma. Our approach is rooted in creating a safe, nurturing environment where trust can be rebuilt and healing can occur. We focus on helping our students develop appropriate relational skills and feel secure in close relationships.
01
Transparent Reporting
We self-report all incidents to state regulators, demonstrating our commitment to accountability and continuous improvement.
02
Trauma-Informed Care
Our staff is extensively trained in trauma-informed practices, ensuring that every interaction supports our students' healing journey.
03
Rigorous Safety Protocols
We have strict policies in place to ensure the safety of our students and staff, including thorough background checks and ongoing training.
Our Approach
01
/
03
Our Approach to Care and Safety
Healing through trust and respect.
At Havenwood, we specialize in helping young women who have experienced significant early childhood trauma. Our approach is rooted in creating a safe, nurturing environment where trust can be rebuilt and healing can occur. We focus on helping our students develop appropriate relational skills and feel secure in close relationships.
01
Transparent Reporting
We self-report all incidents to state regulators, demonstrating our commitment to accountability and continuous improvement.
02
Trauma-Informed Care
Our staff is extensively trained in trauma-informed practices, ensuring that every interaction supports our students' healing journey.
03
Rigorous Safety Protocols
We have strict policies in place to ensure the safety of our students and staff, including thorough background checks and ongoing training.
Our Approach
01
/
03
Our Approach to Care and Safety
Healing through trust and respect.
At Havenwood, we specialize in helping young women who have experienced significant early childhood trauma. Our approach is rooted in creating a safe, nurturing environment where trust can be rebuilt and healing can occur. We focus on helping our students develop appropriate relational skills and feel secure in close relationships.
01
Transparent Reporting
We self-report all incidents to state regulators, demonstrating our commitment to accountability and continuous improvement.
02
Trauma-Informed Care
Our staff is extensively trained in trauma-informed practices, ensuring that every interaction supports our students' healing journey.
03
Rigorous Safety Protocols
We have strict policies in place to ensure the safety of our students and staff, including thorough background checks and ongoing training.
Our Approach
01
/
03
Our Approach to Care and Safety
Healing through trust and respect.
At Havenwood, we specialize in helping young women who have experienced significant early childhood trauma. Our approach is rooted in creating a safe, nurturing environment where trust can be rebuilt and healing can occur. We focus on helping our students develop appropriate relational skills and feel secure in close relationships.
01
Transparent Reporting
We self-report all incidents to state regulators, demonstrating our commitment to accountability and continuous improvement.
02
Trauma-Informed Care
Our staff is extensively trained in trauma-informed practices, ensuring that every interaction supports our students' healing journey.
03
Rigorous Safety Protocols
We have strict policies in place to ensure the safety of our students and staff, including thorough background checks and ongoing training.
Industry Concerns
02
/
03
Addressing Industry Concerns
Havenwood Academy is committed to being part of the solution.
We acknowledge that the youth treatment industry has faced criticism, some of which has been warranted. At Havenwood, we are actively working to address these concerns and improve treatment processes across the industry. To make a difference, and blaze a better trail for the industry, we’re committed to:
01
Continuous Learning.
We view every challenge as an opportunity to grow and improve our services.
02
Zero Tolerance for Abuse.
We do not condone or tolerate any form of abuse or neglect and fully support state efforts to protect the young people in our care.
03
Collaboration for Improvement.
We work closely with national associations, legislators, and regulators to enhance industry standards and practices.
Industry Concerns
02
/
03
Addressing Industry Concerns
Havenwood Academy is committed to being part of the solution.
We acknowledge that the youth treatment industry has faced criticism, some of which has been warranted. At Havenwood, we are actively working to address these concerns and improve treatment processes across the industry. To make a difference, and blaze a better trail for the industry, we’re committed to:
01
Continuous Learning.
We view every challenge as an opportunity to grow and improve our services.
02
Zero Tolerance for Abuse.
We do not condone or tolerate any form of abuse or neglect and fully support state efforts to protect the young people in our care.
03
Collaboration for Improvement.
We work closely with national associations, legislators, and regulators to enhance industry standards and practices.
Industry Concerns
02
/
03
Addressing Industry Concerns
Havenwood Academy is committed to being part of the solution.
We acknowledge that the youth treatment industry has faced criticism, some of which has been warranted. At Havenwood, we are actively working to address these concerns and improve treatment processes across the industry. To make a difference, and blaze a better trail for the industry, we’re committed to:
01
Continuous Learning.
We view every challenge as an opportunity to grow and improve our services.
02
Zero Tolerance for Abuse.
We do not condone or tolerate any form of abuse or neglect and fully support state efforts to protect the young people in our care.
03
Collaboration for Improvement.
We work closely with national associations, legislators, and regulators to enhance industry standards and practices.
Industry Concerns
02
/
03
Addressing Industry Concerns
Havenwood Academy is committed to being part of the solution.
We acknowledge that the youth treatment industry has faced criticism, some of which has been warranted. At Havenwood, we are actively working to address these concerns and improve treatment processes across the industry. To make a difference, and blaze a better trail for the industry, we’re committed to:
01
Continuous Learning.
We view every challenge as an opportunity to grow and improve our services.
02
Zero Tolerance for Abuse.
We do not condone or tolerate any form of abuse or neglect and fully support state efforts to protect the young people in our care.
03
Collaboration for Improvement.
We work closely with national associations, legislators, and regulators to enhance industry standards and practices.
Our Commitment
03
/
03
Our Commitment to Growth
Havenwood Academy is committed to being part of the solution.
In our years of operation, we've faced challenges that have helped us grow stronger and more effective. When issues arise, we address them promptly, transparently, and use them as catalysts for positive change. As we teach students, growth is important to healing. This is how we’ve grown:
01
Enhanced Training.
We've strengthened our staff training programs to ensure the highest standards of care and professionalism.
02
Improved Oversight
We've implemented additional safeguards and oversight measures to prevent unauthorized actions and ensure adherence to our policies.
03
Expanded Support Systems.
We've increased resources for both our staff and students to create a more supportive and effective healing environment.
Our Commitment
03
/
03
Our Commitment to Growth
Havenwood Academy is committed to being part of the solution.
In our years of operation, we've faced challenges that have helped us grow stronger and more effective. When issues arise, we address them promptly, transparently, and use them as catalysts for positive change. As we teach students, growth is important to healing. This is how we’ve grown:
01
Enhanced Training.
We've strengthened our staff training programs to ensure the highest standards of care and professionalism.
02
Improved Oversight
We've implemented additional safeguards and oversight measures to prevent unauthorized actions and ensure adherence to our policies.
03
Expanded Support Systems.
We've increased resources for both our staff and students to create a more supportive and effective healing environment.
Our Commitment
03
/
03
Our Commitment to Growth
Havenwood Academy is committed to being part of the solution.
In our years of operation, we've faced challenges that have helped us grow stronger and more effective. When issues arise, we address them promptly, transparently, and use them as catalysts for positive change. As we teach students, growth is important to healing. This is how we’ve grown:
01
Enhanced Training.
We've strengthened our staff training programs to ensure the highest standards of care and professionalism.
02
Improved Oversight
We've implemented additional safeguards and oversight measures to prevent unauthorized actions and ensure adherence to our policies.
03
Expanded Support Systems.
We've increased resources for both our staff and students to create a more supportive and effective healing environment.
Our Commitment
03
/
03
Our Commitment to Growth
Havenwood Academy is committed to being part of the solution.
In our years of operation, we've faced challenges that have helped us grow stronger and more effective. When issues arise, we address them promptly, transparently, and use them as catalysts for positive change. As we teach students, growth is important to healing. This is how we’ve grown:
01
Enhanced Training.
We've strengthened our staff training programs to ensure the highest standards of care and professionalism.
02
Improved Oversight
We've implemented additional safeguards and oversight measures to prevent unauthorized actions and ensure adherence to our policies.
03
Expanded Support Systems.
We've increased resources for both our staff and students to create a more supportive and effective healing environment.